How do I install another PenMount device if a PenMount driver has already been installed in the system?
1. If the driver installed is not a PenMount Windows Universal Driver or an Universal Driver version earlier than 2.1, user must first remove the existing PenMount driver, connect new PenMount control board, restart Windows (to allow system to detect all PenMount control boards), then re-install the PenMount Windows Universal Driver. Currently, PenMount Windows Universal Driver supports PenMount 5000 / 9000 / 6000 USB / 6000 RS-232 series products.
2. Starting from PenMount Windows Universal Driver version 2.1, a device refresh function has been added to the PenMount Control Panel. Please make sure that all PenMount devices are connected to the system correctly before running the refresh function. Please visit the [ Download ] page for the latest PenMount Windows Universal Driver.